Returns & Exchanges

All sales are final. Shipping costs are non-refundable. We accept returns for refund or exchange only on defective or incorrect items. Please contact us at customerservice@DCTGSportswear.com within 7 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange.  Any requests after the 7 day limit will not be approved. Product must be unworn & unwashed.

Shipping

DCTG™ International

The DCTG™ Sportswear Headquarters are now stationed in San Miguel de Allende, Mexico. Therefore, outside of Mexico, all orders are considered International. Orders shipping internationally are processed and shipped within 1-2 business days using International Priority service. Transit time is typically 1-3 business days from when the order was placed, pending payment authorization and verification. Please allow 10-14 business days, not including weekends or holidays for parcel to arrive. Shipping and handling charges are: DCTG™ International Priority – $13.00USD

Delivery Issues 

Contact your shipping carrier with tracking number. For all international orders, please check tracking often & contact your local mail carrier for more information. You may be responsible for import duties and taxes on your order depending on the country your order will be received. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information. If your order is delayed, or an attempted delivery was noted, but no delivery or notice please contact USPS or your local shipping carrier.
 

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